Ohmie Privacy Policy

Effective date: August 8, 2026

Ohmie is an educational app for learning electronics. This policy explains the information Ohmie and its service providers process when you use the app.

Information we process

• Optional account information. You can use paid Ohmie content without an account. If you create an account, Supabase processes your email address, an account identifier, your sign-in provider, and authentication records. Apple may provide a name if you choose to share it. Google may provide your name and profile-image URL as part of its standard sign-in profile. Supabase retains provider profile details and security audit records such as the authentication event, account identifier, IP address, user agent, and provider. IP address may reveal an approximate location. Ohmie does not receive your Apple, Google, or email-account password.
• Purchase and entitlement information. RevenueCat processes an app user identifier, the products you purchase, subscription status, and related transaction and entitlement information. Apple processes payment details; Ohmie does not receive your full payment-card information. When you are signed in, Ohmie links the RevenueCat customer record to your Supabase account identifier so it can manage entitlement cleanup when an account is deleted.
• AI tutor conversations. Ask Ohmie is in-lesson help on a specific question, available to subscribers only after the user confirms they are age 13 or older. If you use it, the messages you choose to send and a limited amount of recent conversation context are processed by an Ohmie Supabase function and the OpenAI API to generate a reply. The function checks your RevenueCat customer identifier to confirm subscription access. The raw identifier is not included in the tutoring prompt; the function sends OpenAI a privacy-preserving hashed safety identifier for abuse prevention. Ohmie does not add these conversations to your account or analytics, and the app keeps them only in memory for the current chat session. Ohmie disables persistent Responses API storage. OpenAI does not use API content to train its models by default unless the API account explicitly opts in, but prompts and responses may be retained in abuse-monitoring logs for up to 30 days, or longer when required by law or necessary to prevent harm. Children under 13 must not use Ask Ohmie. Do not include sensitive personal information in a chat message.
• Analytics and technical information. PostHog receives limited app-interaction events, coarse onboarding choices, a random app-installation identifier, and standard technical context such as app version, operating system, and device type. Ohmie disables automatic screen capture, session replay, surveys, rage-click capture, automatic lifecycle capture, and automatic crash capture. The production analytics project discards client IP data. This PostHog setting does not apply to the separate Supabase authentication security logs described above. We do not send account email, display name, typed answers, or exact exam dates to PostHog. The single exception is the in-app feedback form: because the message is the thing you are asking us to read, its text travels to PostHog as the event itself. See Product feedback below.
• Learning progress and preferences. Lesson progress, XP, streaks, display name, learning preferences, and reminder settings are stored locally on your device. They are not currently synced to your Ohmie account. Local progress can remain on a device after sign-out; deleting an account from inside the unlocked app also offers the app's account-deletion cleanup for that device.
• Public leaderboard. Subscribers see a weekly experience-points leaderboard. To place you on it, Ohmie sends a board identifier, a generated board name, and your weekly experience points to a Supabase project used only for the leaderboard. The board identifier is created anonymously for the leaderboard and is not linked to your Ohmie account, email, or sign-in provider. Board names are assembled from a curated word list (for example, "Blazing Capacitor 42") and cannot be typed by users, so no user-written text appears on the board; the display name you choose inside the app stays on your device and is never sent. You can generate a different board name at any time, and you can report and hide another player's name so it no longer appears to you.
• Support communications. If you email support, we receive the email address and information you include in your message.
• Product feedback. Ohmie has an in-app feedback form. If you choose to use it, the message you write (up to 4,000 characters), the optional mood you pick, and the app version are sent to PostHog as a single event and read by the team. The form does not attach your name or email, so we cannot reply to it and cannot connect it to an account unless you write those details into the message yourself. Please do not include sensitive personal information; email support@ohmie.io instead when you need a reply.

How we use information

We use this information to authenticate optional accounts, provide and restore subscriptions, generate requested AI tutoring responses, show the weekly leaderboard, operate account deletion, maintain app security, troubleshoot failures, understand aggregate product use, and improve Ohmie.

Service providers and disclosure

Ohmie is operated by Ohmie LLC, a New York limited liability company. Ohmie LLC uses Apple, Google, OpenAI, Supabase, RevenueCat, Superwall, and PostHog to provide the functions described above. Google is used for optional Google sign-in; OpenAI processes requested AI tutor conversations; Superwall receives the same anonymous subscriber identifier RevenueCat uses, so it can present the correct subscription screen. These providers process information under their own terms and privacy policies. Ohmie does not sell personal information, serve third-party advertising, or use app data to track you across other companies' apps or websites.

• Supabase: https://supabase.com/privacy
• RevenueCat: https://www.revenuecat.com/privacy
• Superwall: https://superwall.com/privacy
• PostHog: https://posthog.com/privacy
• OpenAI: https://openai.com/policies/privacy-policy
• Apple: https://www.apple.com/legal/privacy/
• Google: https://policies.google.com/privacy

Retention and deletion

Account information is retained while your account exists and as needed for security, fraud prevention, legal obligations, and limited backup or operational-log retention. Purchase records may also be retained as required by Apple, RevenueCat, tax, or accounting rules.

Ask Ohmie conversations are not saved to your Ohmie account. They disappear from the app when the chat session ends. Ohmie sends stateless OpenAI requests with persistent response storage disabled. OpenAI may retain prompts and responses in abuse-monitoring logs for up to 30 days by default, or longer when required by law or necessary to prevent harm.

Leaderboard entries are kept for the current and recent weeks and are removed by a scheduled retention job. Deleting your Ohmie account also deletes your leaderboard entry and discards the board identifier stored on your device, so a new one is generated if you use the leaderboard again.

You can delete an Ohmie account in the app without buying or maintaining a subscription:

1. Open Profile → Account → Delete Account while subscribed, or tap Account on the subscription screen.
2. Follow the confirmation steps. Sign in with Apple accounts require a fresh Apple confirmation when available.

Deleting an Ohmie account does not cancel an App Store subscription. Manage or cancel the subscription separately in Apple's subscription settings. You may also remove Ohmie under Apple Account → Sign in with Apple in device Settings.

Local learning data that remains on a device can be removed with Ohmie's reset controls or by deleting the app.

Security

Ohmie uses encrypted network connections and limits privileged account-deletion and OpenAI credentials to server-side functions. No storage or transmission system can be guaranteed completely secure.

Contact

Ohmie is operated by Ohmie LLC, a New York limited liability company.

Questions or privacy requests: support@ohmie.io

Changes

We may update this policy as Ohmie changes. We will post the updated policy and effective date before materially different data practices ship.